Friday, February 4, 2011

Snow Day

My name is Linette Searcy and I am the General Manager of the Holiday Inn Berkshires in North Adams, Massachusetts.
It seems that the term “snow day” has been used quite a bit this winter here in New England.  Thinking back, a variety of feelings come to mind when thinking about snow days.  In grade school, it was the sheer excitement of hearing your schools name on the radio.  That announcement somehow gave me all the unbridled energy I needed to brave the elements and play for hours in the snow.  In high school, I still had hopes that the day’s math test was going to be cancelled, but that feeling was also mixed with the realization that I would be stuck with shoveling the driveway.  Later on in life, those two little words brought absolute panic, that my day was going to be nothing as planned, with schedule changes, driving hazards, the kids out of school, cancelled appointments and, of course, shoveling the driveway.
Working in the hotel industry for more than half my life has taught me that those two words don’t have to bring on the dread and chaos of losing a day or more and being “stuck” away from home.  We know exactly how you feel.  We have been in your [boots].  Our day, too, can mean delays, cancellations, rearranged schedules and planning for children. Above all, to those of us working for Larkin Hospitality, it also means taking care of you, our guest. 
Our family can take care of your family.  We have the latest weather conditions available and can advise on routes to take in or out of our cities.  We can also help reach your colleagues or area businesses to find out if your appointments are rescheduled.  You can use our business centers to e-mail family, friends or co-workers to let them know that your plans have changed.  What to do once your affairs are in order?  Many of our hotels have swimming pools, hot tubs and exorcise equipment for our guests to enjoy, or you can sit back in your room and enjoy a movie, order room service or even just sleep in.  And if you’re feeling adventurous, we have information on the trail conditions in the area for skiing, snowboarding and tubing.  You can take a tour of an area museum, browse some local shops, and have some fun in town.  Ask any member of our family what to do and they’ll direct you to a wide variety of activities.  Just like your family, we pull together to make that “snow day” a little lighter.
See you soon for our snowman-making contest!
Linette Searcy
General Manager | Holiday Inn Berkshires

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